VittaBurn orders generally require 1-2 business days for processing before shipment. Processing occurs Monday through Friday, excluding United States and postal holidays. Holiday volume may add time. Incomplete payment details or an inaccurate delivery address can delay processing, so buyers should review all checkout information before submitting the order.
Delivery time begins after processing and depends on the shipping method, destination, carrier, weekends, holidays, customs, and events outside the seller's control. Delivery dates are estimates rather than guarantees. International orders can take longer and may involve additional shipping costs or customs delays.
UPS may be used as a primary carrier, although the available carrier can depend on the order. Keep the confirmation and tracking number. If tracking is delayed, lost, or shows an unexpected status, contact support@vittaburn.com with the order number and tracking details. Claims involving a package marked delivered may also require direct contact with the carrier.
Cancellation requests should be made as soon as possible. The shipping terms state that cancellation may be possible within 24 hours of purchase, but an order that has entered processing or shipped may no longer be cancellable. Address changes may also be unavailable after processing begins.
Displayed package offers may include free shipping on selected multi-bottle orders, while one-bottle or international orders may have a charge. The checkout total controls for the specific order. Confirm details on the official VittaBurn shipping page.
